Other Frequently Asked Questions
What are the Hospital hours?
Our hospital is open Monday to Friday from 7:30 am to 6:00 pm. On Saturdays we are open from 8:00 am until 1 pm. The clinic is closed on Sunday.
Do I need to have an appointment?
Yes, patients are seen by appointment.
What forms of payment do you accept?
Cash, Check, Mastercard, Discover, and Visa
Can I make payments over time?
Full payment is required at the time of service. For large bills, many owners have found it helpful to apply for Care Credit. You can learn more about Care Credit at www.carecredit.com or by calling 1-800-365-8295.
At what age can I have my pet spayed or neutered?
When to spay your pet is a decision made between you and your pet's doctor. Generally, spaying or neutering can be done at approximately 6-10 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen will be performed prior to anesthesia and surgery.
What is the pre-anesthetic blood screening?
The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
How long do the sutures stay in after my pet's surgery?
Procedures involving skin sutures require them to be removed 10-14 days following the surgery. Often we will use buried intradermal sutures that will be absorbed over time and do not need manual removal.
Is it a good idea to let my pet have at least one litter?
This is a matter to discuss with your pet's doctor, but usually there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood and risk of trauma from car accident or fights with other animals, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
Do you board pets?
We do limited medical boarding for our regular clients with pets that have medical conditions requiring special care and/or daily medications. We have boarding space for both dogs and cats.
What are your kennels like?
Our dog kennels are all indoor. The dogs are walked at least 3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.